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RMA POLICY

  Whenever you need to return product(s) to XIVIDA for any reason, you must first obtain an RMA (Return Merchandise Authorization) number by submitting the RMA Web form located at this web site. The following information is required in order to complete your RMA request: your name, company name, address, phone number, XIVIDA Model number, computer manufacturer, computer model number, and a brief description of the problem you are experiencing with the product(s) you wish to return.
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RMA REQUEST FORM

 
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